Cody Nagel
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How does shipping ice cream work?
SERVICE AREA We ship to all 50 United States and the District of Columbia, via FedEx. Unfortunately, we cannot ship to PO boxes. SCIENCE We pack frozen goods in an insulated shipping box with enoug...
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What is your refund policy?
All orders should arrive on time and perfectly frozen for your enjoyment! If your ice cream doesn’t arrive perfectly frozen, we’ll reship the order at our cost. Need customer service? Contact suppo...
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Can I make suggestions for future flavors?
Of course! We are always willing to take suggestions for future deliciousness. Please submit your ice cream recipes to recipes@codyscones.com
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How often does the menu change?
Every month, we remove two items from our menu and replace them with 2 new, experimental flavors. As flavors become more popular, they become staples of our menu! Examples of flavors that went thro...
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Do you have any dairy-free flavors?
Our Riesling Poached Pear and Blackcurrant Lambic sorbets are dairy-free. They’re made with the same bone char-free sugar we use to make our ice creams and frozen yogurts. Want to see how it's made?
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Do you have any gluten-free flavors?
Yes, many of our ice creams, frozen yogurts, sorbets, ice cream sandwiches, and toppings are gluten-free. You can find ingredient and allergen information here. Want to see how it's made?
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Where can I check the balance of my gift card?
You can check the balance of Online Gift Certificates here.
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Do you sell gift cards?
We currently have two types of gift cards: Scoop Shop Gift Cards, which can be purchased online or in our scoop shops, and can only be redeemed in our scoop shops. Online Gift Certificates, whic...
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Where are your current/future locations?
We currently have 10 stores in the Midwest. The are listed below in order of opening date. Defiance, Ohio (Headquarters) Toledo, Ohio Columbus, Ohio Indianapolis, Indiana Chicago, Illinois Clevela...
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Do you franchise? Can I open a Cody's Cones?
Sorry, we do not franchise. We own and operate all of our scoop shops. While there are plenty of great franchised businesses out there, we prefer to remain exclusively in control of the quality of ...